Consumer Duty
Consumer Duty requires firms to act in the best interests of customers, ensuring fair outcomes and clear communication.
Visit the Consumer Duty dedicated microsite on this topicConsumer Duty Report
Compliancy Services – Consumer Duty and Vulnerable Customers (January 2023)
Shoosmiths: The FCA’s new Consumer Duty – The implications for PIMFA members
Consumer Duty – Ignore co-manufacturing at your peril
Consumer Duty: Impacts on the Wealth Management and Financial Advice Sector
FCA Consumer Duty Next Steps Webinar
Joint Trade Association CD Distributor Feedback Framework Guidance 29 Sept 2023
PIMFA & the Consumer Duty – Our Work on Behalf of Membership
Consumer Duty Implementation: Creating Clarity and Alignment to Maximise Outcomes
The deadline for implementing the consumer duty has passed, but there's still work to be done embedding it into BAU....