The Personal Investment Management & Financial Advice Association (PIMFA)

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Consumer Duty Implementation: Creating Clarity and Alignment to Maximise Outcomes

The deadline for implementing the consumer duty has passed, but there's still work to be done embedding it into BAU. Paul Scott, Managing Director of PIMFA associate member Square4, shares his thoughts on the audience poll results from our most recent consumer duty webinar before outlining how PIMFA member firms can clarify and prioritise their day 2 activities.

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Consumer Duty

Consumer Duty requires firms to act in the best interests of customers, ensuring fair outcomes and clear communication.
Join us for the launch of the Guidance on Non-Financial Misconduct for firms …
Free
Date & Time: 23rd Jun 2026 (15:30) - 23rd Jun 2026 (18:00)
Location: Clyde & Co

PIMFA Queries Compendium

This Queries Compendium represents PIMFA’s first publication bringing together a selection of the queries raised by our member firms over the past two years. The queries encompass a wide range of regulatory and operational topics, and we have included those that remain most pertinent and of continuing value to our membership.

Shared Type: Shared
Published: February 2, 2026
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