Consumer Duty
Consumer Duty requires firms to act in the best interests of customers, ensuring fair outcomes and clear communication.
Visit the Consumer Duty dedicated microsite on this topicPIMFA Response to DP25/3 Expanding Consumer Access to Investments
DFM Connect response to DP25/3: Expanding Consumer Access to Investments
PIMFA Response to FCA CP25/36 Client Categorisation and Conflicts of Interest
PIMFA Queries Compendium
This Queries Compendium represents PIMFA’s first publication bringing together a selection of the queries raised by our member firms over the past two years. The queries encompass a wide range of regulatory and operational topics, and we have included those that remain most pertinent and of continuing value to our membership.
PIMFA Response to FCA CP25/37: Targeted clarifications of Handbook materials
PIMFA Regulatory Insights Tracker Summary Report
Read the findings from our first PIMFA Regulatory Insights Tracker
Journal #28
Discover here the PIMFA Journal #28 with articles from our members
Implementing the FCA’s new Consumer Duty
Discover page one of the PIMFA Autumn Journal 2022 article on the FCA's New Consumer Duty by Shoosmiths LLP, exploring compliance challenges and solutions
Summary of speech by Sheldon Mills: EY webinar – Three months to go to the implementation deadline
Discover the May 2023 summary of Sheldon Mills' speech at the EY webinar, detailing key messages, benefits of Consumer Duty, and FCA's focus areas ahead of the deadline
PIMFA & the Consumer Duty – Our Work on Behalf of Membership
Discover the updated PIMFA Guide from October 2023, detailing our efforts to assist members in navigating Consumer Duty and related challenges
PIMFA Journal Edition #31
Read here the PIMFA Journal #31, featuring nine articles written by PIMFA Associate member firms on current industry topics of interest, relevant to their firms’ operations, Topics include AI, Senior Management Functions, Women Investors, Private Investment, CCI Product Summaries, Data, M&A, Back Office as a Strategic Asset
PIMFA Groups Infographic
Read here the updated PIMFA Groups infographic, showing the structure involved
Consumer Duty – increasing incomes by improving outcomes.
Read our Journal #28 article on Consumer Duty - increasing incomes by improving outcomes.
Consumer Duty – One Year In, What Lies Ahead.
Read our Journal #28 article on Consumer Duty - One Year In, What Lies Ahead.