The Personal Investment Management & Financial Advice Association (PIMFA)

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Customer Vulnerability

Where consumers may be more susceptible to harm, requiring firms to provide fair treatment, support, and tailored services.

Visit the Customer Vulnerability dedicated microsite on this topic
Hear from leading industry experts on the key issues facing compliance professionals in the investment management and financial advice world. Bringing together a high-level audience who can engage with the…
£275.00 – £590.00
Date & Time: 24th Sep 2026 (8:00) - 24th Sep 2026 (17:00)
CPD: TBC Location: Herbert Smith Freehills Kramer
Join us to hear the latest findings from the PIMFA Leading Lights 2025 cohort. …
Free
Date & Time: 11th Feb 2026 (14:00) - 11th Feb 2026 (18:00)
CPD: TBC Location: DAC Beachcroft

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The PIMFA Financial Crime Conference is returning for its 2026 edition – with the regulatory, governmental and technological approach to tackling financial crime evolving, PIMFA will be ready to update…
£275.00 – £630.00
Date & Time: 26th Feb 2026 (9:30) - 26th Feb 2026 (18:00)
CPD: 5 Location: Shoosmiths

Journal #28

Shared Type: Shared Public
Published: September 25, 2025

PIMFA Journal Edition #31

Shared Type: Shared Public
Published: September 25, 2025

Understanding Customer Vulnerability – Guidance for Firms (2024)

Shared Type: Shared
Published: September 25, 2025

PIMFA Plus

PIMFA collaborates with product and service providers to offer member firms a suite of membership enhancements.

PIMFA Response to the Financial Services Strategy Sector: Regulatory Cross-Cutting Reforms (Leeds Reforms)

Paper Type: PIMFA Response Papers
Recipients: HM Treasury
Month Published: September 9, 2025
Following from the HUGE success of the PIMFA Women’s Symposium 2025, we are delighted to announce details of the 2026 event. …
£350.00 – £1,100.00
Date & Time: 19th May 2026 (8:00) - 20th May 2026 (17:00)
CPD: 5 Location: London excel

PIMFA Summary of FCA – retail banking multi firm review on the treatment of customers in vulnerable circumstances (findings) April 2025

Shared Type: Shared Public
Published: April 17, 2025

More about PIMFA

PIMFA is the UK’s leading trade association for wealth management, investment services, and financial advice firms.
The CRO Forum is a high-level discussion group, formed and attended by senior professional risk managers from participating PIMFA member...

FCA – The Vulnerability Review Findings and Next Steps

Shared Type: Shared Public
Published: March 14, 2025

FCA Vulnerability Review publications 7 March 2025 summary

Shared Type: Shared Public
Published: March 10, 2025
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