PIMFA Summary of FCA – retail banking multi firm review on the treatment of customers in vulnerable circumstances (findings) April 2025
View here PIMFA's summary of the findings from the Financial Conduct Authority's retail banking multi firm review on the treatment of customers in vulnerable circumstances, published in April 2025
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Customer Vulnerability
Where consumers may be more susceptible to harm, requiring firms to provide fair treatment, support, and tailored services.
Join us for the 2027 Financial Crime Conference to hear from the leading experts on issues affecting firms today. …
£275.00 – £590.00
Date & Time: 25th Feb 2027 (9:00) - 25th Feb 2027 (17:00)
CPD: TBC
Location: Shoosmiths
The PIMFA Customer Vulnerability Learning Programme 2026
Cohort Two Returns: Build Vulnerability Capability That Stands Up to FCA Scrutiny