The Personal Investment Management & Financial Advice Association (PIMFA)

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Customer Vulnerability

Where consumers may be more susceptible to harm, requiring firms to provide fair treatment, support, and tailored services.

Visit the Customer Vulnerability dedicated microsite on this topic
PIMFA's Customer Vulnerability Learning Programme, led by the award-winning vulnerability training team at The Money Advice Trust …
£2,000.00 – £2,500.00
Date & Time: 23rd Sep 2026 (9:30) - 02nd Dec 2026 (12:30)
CPD: 18 Location: Virtual

PIMFA Queries Compendium

Shared Type: Shared
Published: February 2, 2026

Register Your Interest – Vulnerability Learning Programme 2026

Register your interest here for the 2026 PIMFA Vulnerability Learning Programme

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Use the PIMFA Sitemap to easily locate the content you are looking for.
Hear from leading industry experts on the key issues facing compliance professionals in the investment management and financial advice world. Bringing together a high-level audience who can engage with the…
£275.00 – £590.00
Date & Time: 24th Sep 2026 (8:00) - 24th Sep 2026 (17:00)
CPD: TBC Location: Herbert Smith Freehills Kramer

Domain Checker

If you are unsure whether you belong to a PIMFA member firm, please use our Domain Checker to check.

Journal #28

Shared Type: Shared Public
Published: September 25, 2025

PIMFA Journal Edition #31

Shared Type: Shared Public
Published: September 25, 2025

PIMFA Groups Infographic

Shared Type: Shared Public
Published: September 25, 2025

Understanding Customer Vulnerability – Guidance for Firms (2024)

Shared Type: Shared
Published: September 25, 2025

PIMFA Plus

PIMFA collaborates with product and service providers to offer member firms a suite of membership enhancements.

PIMFA Response to the Financial Services Strategy Sector: Regulatory Cross-Cutting Reforms (Leeds Reforms)

Paper Type: PIMFA Response Papers
Recipients: HM Treasury
Month Published: September 9, 2025
Following from the HUGE success of the PIMFA Women’s Symposium 2025, we are delighted to announce details of the 2026 event. …
£350.00 – £1,100.00
Date & Time: 19th May 2026 (8:00) - 20th May 2026 (17:00)
CPD: TBC Location: London Excel

PIMFA Summary of FCA – retail banking multi firm review on the treatment of customers in vulnerable circumstances (findings) April 2025

Shared Type: Shared Public
Published: April 17, 2025

More about PIMFA

PIMFA is the UK’s leading trade association for wealth management, investment services, and financial advice firms.
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