Consumer Duty
Consumer Duty requires firms to act in the best interests of customers, ensuring fair outcomes and clear communication.
Visit the Consumer Duty dedicated microsite on this topicConsumer Duty: Impacts on the Wealth Management and Financial Advice Sector (January 2024)
FCA Consumer Duty Next Steps Webinar
Joint Trade Association CD Distributor Feedback Framework Guidance 29 Sept 2023
PIMFA CEO Consumer Duty Roundtable – 11th July 2023 – Updated
Consumer Duty Corner of Bulletin – 1 August 2023
Consumer Duty Implementation: Creating Clarity and Alignment to Maximise Outcomes
The deadline for implementing the consumer duty has passed, but there's still work to be done embedding it into BAU....