The Personal Investment Management & Financial Advice Association (PIMFA)

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Consumer Duty

Consumer Duty requires firms to act in the best interests of customers, ensuring fair outcomes and clear communication.

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The Year That Was To Come: KPMG’s Regulatory Reflections and Predictions

In this podcast, Philip Deeks, Head of KPMG's Regulatory Insight Centre, shares how PIMFA member firms can snatch victory from...
13/02/2025

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Our mission is to help create a UK culture of thriving financial health through constructive advocacy, creating connections and practical support.

Financial Conduct Authority Consumer Duty Board Reports Good practice and areas for improvement

Shared Type: Shared Public
Published: December 13, 2024

Financial Conduct Authority Our Consumer Duty focus areas

Shared Type: Shared Public
Published: December 13, 2024

PIMFA’s submission to Call for Input (CfI): Review of requirements following the introduction of the Consumer Duty

Paper Type: PIMFA Response Papers
Recipients: Financial Conduct Authority (FCA)
Month Published: October 31, 2024

Dear CEO Letter – Implementing Consumer Duty Closed Products Services Consumer Investments

Shared Type: Shared Public
Published: May 22, 2024

Consumer Duty Report

Shared Type: Shared
Published: April 26, 2024

Compliancy Services – Consumer Duty and Vulnerable Customers (January 2023)

Shared Type: Shared
Published: January 30, 2024

Shoosmiths: The FCA’s new Consumer Duty – The implications for PIMFA members

Shared Type: Shared
Published: January 11, 2024

Consumer Duty – Ignore co-manufacturing at your peril

Shared Type: Shared Public
Published: January 9, 2024

Consumer Duty: Impacts on the Wealth Management and Financial Advice Sector (January 2024)

Shared Type: Shared
Published: December 19, 2023

FCA Consumer Duty Next Steps Webinar

Shared Type: Shared
Published: December 12, 2023

Joint Trade Association CD Distributor Feedback Framework Guidance 29 Sept 2023

Shared Type: Shared
Published: October 2, 2023

PIMFA CEO Consumer Duty Roundtable – 11th July 2023 – Updated

Shared Type: Shared
Published: August 17, 2023

Consumer Duty Corner of Bulletin – 1 August 2023

Shared Type: Shared Public
Published: August 1, 2023
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