Consumer Duty
Consumer Duty requires firms to act in the best interests of customers, ensuring fair outcomes and clear communication.
Visit the Consumer Duty dedicated microsite on this topicPIMFA & the Consumer Duty – Our Work on Behalf of Membership
PIMFA Journal Edition #31
PIMFA Groups Infographic
Consumer Duty – One Year In, What Lies Ahead.
Consumer Duty – increasing incomes by improving outcomes.
Manufacturers, distributors and co-manufacturers under the Consumer Duty
PIMFA Consumer Duty Implementation plan outline Duplicate
FCA 20 February 2024 – What firms are doing well and what they could do better
FCA Consumer Duty annual board report Summary
Financial Conduct Authority Consumer Duty event (31 July 2024)
PIMFA Summary – Consumer Duty annual board report
PIMFA Summary FCA Consumer Duty updates – Insurance multi-firm review of outcomes monitoring
PIMFA Plus
PIMFA collaborates with product and service providers to offer member firms a suite of membership enhancements.
PIMFA Response to the Financial Services Strategy Sector: Regulatory Cross-Cutting Reforms (Leeds Reforms)
Following from the HUGE success of the PIMFA Women’s Symposium 2025, we are delighted to announce details of the 2026 event. …
£350.00 – £1,100.00
Date & Time: 19th May 2026 (8:00) - 20th May 2026 (17:00)
CPD: TBC
Location: London Excel