Consumer Duty
Consumer Duty requires firms to act in the best interests of customers, ensuring fair outcomes and clear communication.
Visit the Consumer Duty dedicated microsite on this topicConsumer Duty – One Year In, What Lies Ahead.
Manufacturers, distributors and co-manufacturers under the Consumer Duty
FCA 20 February 2024 – What firms are doing well and what they could do better
PIMFA Consumer Duty Implementation plan outline Duplicate
FCA Consumer Duty annual board report Summary
Financial Conduct Authority Consumer Duty event (31 July 2024)
PIMFA Summary FCA Consumer Duty updates – Insurance multi-firm review of outcomes monitoring
PIMFA Summary – Consumer Duty annual board report
PIMFA Plus
PIMFA collaborates with product and service providers to offer member firms a suite of membership enhancements.
PIMFA Response to the Financial Services Strategy Sector: Regulatory Cross-Cutting Reforms (Leeds Reforms)
Following from the HUGE success of the PIMFA Women’s Symposium 2025, we are delighted to announce details of the 2026 event. …
£350.00 – £1,100.00
Date & Time: 19th May 2026 (8:00) - 20th May 2026 (17:00)
Location: London excel
No More Easy Wins: Uniting Against Claims Management Company (CMC) Excesses – Collegiate Underwriting
Consumer Duty – Impacts on the Wealth Management and Financial Advice Sector (2nd Edition)
The revolution will not be technologised – Altus Consulting
More about PIMFA
PIMFA is the UK’s leading trade association for wealth management, investment services, and financial advice firms.