Consumer Duty
Consumer Duty requires firms to act in the best interests of customers, ensuring fair outcomes and clear communication.
Visit the Consumer Duty dedicated microsite on this topicRoyal London: Beyond Customer Outcomes
PIMFA & the Consumer Duty – Our Work on Behalf of Membership
PIMFA Journal Edition #31
Consumer Duty – One Year In, What Lies Ahead.
Consumer Duty – increasing incomes by improving outcomes.
Manufacturers, distributors and co-manufacturers under the Consumer Duty
FCA 20 February 2024 – What firms are doing well and what they could do better
PIMFA Consumer Duty Implementation plan outline Duplicate
FCA Consumer Duty annual board report Summary
Financial Conduct Authority Consumer Duty event (31 July 2024)
PIMFA Summary – Consumer Duty annual board report
PIMFA Summary FCA Consumer Duty updates – Insurance multi-firm review of outcomes monitoring
PIMFA Plus
PIMFA collaborates with product and service providers to offer member firms a suite of membership enhancements.
PIMFA Response to the Financial Services Strategy Sector: Regulatory Cross-Cutting Reforms (Leeds Reforms)
Following from the HUGE success of the PIMFA Women’s Symposium 2025, we are delighted to announce details of the 2026 event. …
£350.00 – £1,100.00
Date & Time: 19th May 2026 (8:00) - 20th May 2026 (17:00)
Location: London excel