Consumer Duty
Consumer Duty requires firms to act in the best interests of customers, ensuring fair outcomes and clear communication.
Visit the Consumer Duty dedicated microsite on this topicManufacturers, distributors and co-manufacturers under the Consumer Duty
PIMFA Consumer Duty Implementation plan outline Duplicate
FCA 20 February 2024 – What firms are doing well and what they could do better
FCA Consumer Duty annual board report Summary
PIMFA Summary FCA Consumer Duty updates – Insurance multi-firm review of outcomes monitoring
PIMFA Summary – Consumer Duty annual board report
Financial Conduct Authority Consumer Duty event (31 July 2024)
PIMFA Plus
PIMFA collaborates with product and service providers to offer member firms a suite of membership enhancements.
Following from the HUGE success of the PIMFA Women’s Symposium 2025, we are delighted to announce details of the 2026 event. …
£350.00 – £1,100.00
Date & Time: 19th May 2026 (8:00) - 20th May 2026 (17:00)
Location: London excel
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PIMFA is the UK’s leading trade association for wealth management, investment services, and financial advice firms.
The CRO Forum is a high-level discussion group, formed and attended by senior professional risk managers from participating PIMFA member...
Consumer Duty FCA Focus Areas for 2025
Financial Conduct Authority – Review of firms’ approaches to the Consumer Support Outcome: good practices and areas for improvement
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