The Personal Investment Management & Financial Advice Association (PIMFA)

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Consumer Duty

Consumer Duty requires firms to act in the best interests of customers, ensuring fair outcomes and clear communication.

Visit the Consumer Duty dedicated microsite on this topic

Consumer Duty – One Year In, What Lies Ahead.

Shared Type: Shared Public
Published: September 25, 2025

Manufacturers, distributors and co-manufacturers under the Consumer Duty

Shared Type: Shared Public
Published: September 25, 2025

FCA 20 February 2024 – What firms are doing well and what they could do better

Shared Type: Shared
Published: September 25, 2025

PIMFA Consumer Duty Implementation plan outline Duplicate

Shared Type: Shared
Published: September 25, 2025

FCA Consumer Duty annual board report Summary

Shared Type: Shared Public
Published: September 25, 2025

Financial Conduct Authority Consumer Duty event (31 July 2024)

Shared Type: Shared Public
Published: September 25, 2025

PIMFA Summary FCA Consumer Duty updates – Insurance multi-firm review of outcomes monitoring

Shared Type: Shared Public
Published: September 25, 2025

PIMFA Summary – Consumer Duty annual board report

Shared Type: Shared Public
Published: September 25, 2025

PIMFA Plus

PIMFA collaborates with product and service providers to offer member firms a suite of membership enhancements.

PIMFA Response to the Financial Services Strategy Sector: Regulatory Cross-Cutting Reforms (Leeds Reforms)

Paper Type: PIMFA Response Papers
Recipients: HM Treasury
Month Published: September 9, 2025
Following from the HUGE success of the PIMFA Women’s Symposium 2025, we are delighted to announce details of the 2026 event. …
£350.00 – £1,100.00
Date & Time: 19th May 2026 (8:00) - 20th May 2026 (17:00)
Location: London excel

No More Easy Wins: Uniting Against Claims Management Company (CMC) Excesses – Collegiate Underwriting

Shared Type: Shared Public
Published: May 20, 2025

Consumer Duty – Impacts on the Wealth Management and Financial Advice Sector (2nd Edition)

Shared Type: Shared
Published: May 8, 2025

The revolution will not be technologised – Altus Consulting

Shared Type: Shared Public
Published: May 1, 2025

More about PIMFA

PIMFA is the UK’s leading trade association for wealth management, investment services, and financial advice firms.
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