The Personal Investment Management & Financial Advice Association (PIMFA)

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Financial Conduct Authority Consumer Duty event (31 July 2024)

Download here the PIMFA summary of the Financial Conduct Authority (FCA) Consumer Duty event from 31 July 2024, covering Consumer Duty's outcomes-based approach, Proportionality, Firm Culture, Challenges for Firms, Wider Implications Framework and FCA next steps
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Consumer Duty requires firms to act in the best interests of customers, ensuring fair outcomes and clear communication.
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FCA Consumer Duty Update July 2026

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