PIMFA Webinar: Consumer Duty: The Final Countdown

The FCA pulled no punches last week, listing 10 key questions they expect firms to be able to answer by the 31st July and beyond.

The questions to firms include the changes they’ve made following reviews of product/service design, their treatment of vulnerable customers, how they’ve acted on the outputs from their fair value assessments, and their approach to staff training.

In this webinar, PIMFA associate member firm, Bovill, reviews the regulator’s questions and explains the steps firms can still take to identify and act on areas to help demonstrate the delivery of good customer outcomes.

This webinar will help you:

 Understand the FCA’s key areas of focus as Consumer Duty implementation draws near

 Recognise how the FCA focus areas apply to products and services in the wealth sector

 Identify practical ways to demonstrate that you’re meeting key consumer duty requirements

This webinar is for:

 Sales directors
 Product/service managers
 Client-facing staff
 Operations staff
 Heads and Managers of Compliance and Risk

To join this FREE webinar, please register on zoom, details below

When: Jul 27, 2023 11:00 AM London
Topic: PIMFA Webinar: Consumer Duty: The Final Countdown
Register in advance for this webinar:
https://us06web.zoom.us/webinar/register/WN_J2uH1O7cQpqPtoks9vwVTw

After registering, you will receive a confirmation email containing information about joining the webinar.