The Personal Investment Management & Financial Advice Association (PIMFA)

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Consumer Duty Implementation: Creating Clarity and Alignment to Maximise Outcomes

The deadline for implementing the consumer duty has passed, but there's still work to be done embedding it into BAU. Paul Scott, Managing Director of PIMFA associate member Square4, shares his thoughts on the audience poll results from our most recent consumer duty webinar before outlining how PIMFA member firms can clarify and prioritise their day 2 activities.

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Consumer Duty

Consumer Duty requires firms to act in the best interests of customers, ensuring fair outcomes and clear communication.
The PIMFA Financial Crime Conference is returning for its 2026 edition – with the regulatory, governmental and technological approach to tackling financial crime evolving, PIMFA will be ready to update…
£275.00 – £590.00
Date & Time: 26th Feb 2026 (9:30) - 26th Feb 2026 (18:00)
CPD: 5 Location: Shoosmiths
The purpose of the Regulatory Board Sub Committee is to advise PIMFA on all regulatory matters of significance to its...