Bereavement is one of the clearest tests of whether a financial services firm can translate its policies into fair customer outcomes. A person contacting a firm after a death may…
Published: September 24, 2026
Read the latest industry thoughts and opinions in our regular guest blog.
Guest blogs and the opinions therein reflect the views of the authors and are not necessarily that of PIMFA. No responsibility for loss to any person acting or refraining from acting as a result of any material contained in these blogs can be accepted by PIMFA, the author or publisher.