Customer Vulnerability
Where consumers may be more susceptible to harm, requiring firms to provide fair treatment, support, and tailored services.
Visit the Customer Vulnerability dedicated microsite on this topic
The purpose of the Regulatory Board Sub Committee is to advise PIMFA on all regulatory matters of significance to its...
PIMFA’s response to Guidance Consultation 20/3: Guidance for firms on the fair treatment of vulnerable customers
Building an effective compliance program
In this podcast episode we speak with Jason Cropper, Global Head of Commercial, GRC at PIMFA associate member firm Mitratech,...
PIMFA’s Response to Guidance Consultation 19/3: Guidance for firms on the fair treatment of vulnerable customers
Identifying and supporting vulnerable clients
In this podcast Alex Roberts, PIMFA Senior Policy Advisor, and Chris Fitch, The Vulnerability Lead at The Money Advice Trust,...
PIMFA Associate Members
Discover PIMFA’s Associate Member firms.
PIMFA Full Members
Discover PIMFA’s Full Members.