The Personal Investment Management & Financial Advice Association (PIMFA)

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Consumer Duty

Consumer Duty requires firms to act in the best interests of customers, ensuring fair outcomes and clear communication.

Visit the Consumer Duty dedicated microsite on this topic

PIMFA response to FCA CP21/36: A New Consumer Duty

Paper Type: PIMFA Response Papers
Recipients: Financial Conduct Authority (FCA)
Month Published: February 6, 2023

Online training course submission

Boost your skills with PIMFA Learning’s online courses. Learn anytime, anywhere with expert-led, interactive modules designed to meet industry standards.

Consumer Duty – What it is and how worried should I be?

Shared Type: Shared Public
Published: January 23, 2023

Consumer Duty Implementation Plan Template

Shared Type: Shared
Published: September 23, 2022
The Consumer Duty Working Group supports firms in understanding the implications of the new rules and the structural and operational...

Why PIMFA – Join Now Page

Why PIMFA - Join Now Page

PIMFA response to A New Consumer Duty – Feedback to CP21/3 and further consultation

Paper Type: PIMFA Response Papers
Recipients: Financial Conduct Authority (FCA)
Month Published: February 15, 2022
PIMFA’s Vulnerable Customers Working Group is a forum for members to exchange best practice and to discuss queries, issues and...
The purpose of the Regulatory Board Sub Committee is to advise PIMFA on all regulatory matters of significance to its...

Building an effective compliance program

In this podcast episode we speak with Jason Cropper, Global Head of Commercial, GRC at PIMFA associate member firm Mitratech,...
02/12/2019

CP18/38: Restricting CFDs sold to retail clients and a discussion of other retail derivative products

Paper Type: PIMFA Response Papers
Recipients: Financial Conduct Authority (FCA)
Month Published: March 7, 2019

PIMFA Associate Members

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PIMFA Full Members

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Find a Firm

If you are thinking about investing in financial instruments or seeking financial advice you can use our ‘Find a Firm’ service to search for a PIMFA member firm.
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