PIMFA response to FCA CP21/36: A New Consumer Duty
PIMFA response to A New Consumer Duty – Feedback to FCA CP21/3 and further consultation. As previously set out, whilst we believed there to be significant improvements which
could be made to your initial proposals, our overriding concern around the Duty was not about the ability of wealth and advice firms to comply with them, but the inherent subjectivity of the Duty and in particular how it may be interpreted going forward in instances where complaints are made to the Financial Ombudsman Service
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Consumer Duty
Consumer Duty requires firms to act in the best interests of customers, ensuring fair outcomes and clear communication.
Following from the HUGE success of the PIMFA Women’s Symposium 2025, we are delighted to announce details of the 2026 event. …
£350.00 – £1,100.00
Date & Time: 19th May 2026 (8:00) - 20th May 2026 (17:00)
Location: London excel
The purpose of the Regulatory Board Sub Committee is to advise PIMFA on all regulatory matters of significance to its...