PIMFA response to FCA CP21/36: A New Consumer Duty
PIMFA response to A New Consumer Duty – Feedback to FCA CP21/3 and further consultation. As previously set out, whilst we believed there to be significant improvements which
could be made to your initial proposals, our overriding concern around the Duty was not about the ability of wealth and advice firms to comply with them, but the inherent subjectivity of the Duty and in particular how it may be interpreted going forward in instances where complaints are made to the Financial Ombudsman Service
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Consumer Duty
Consumer Duty requires firms to act in the best interests of customers, ensuring fair outcomes and clear communication.
The PIMFA Financial Crime Conference is returning for its 2026 edition – with the regulatory, governmental and technological approach to tackling financial crime evolving, PIMFA will be ready to update…
£275.00 – £590.00
Date & Time: 26th Feb 2026 (9:30) - 26th Feb 2026 (18:00)
CPD: 5
Location: Shoosmiths
The purpose of the Regulatory Board Sub Committee is to advise PIMFA on all regulatory matters of significance to its...