
Culture and Conduct Roundtable 2026: From Culture Statements to Cultural Evidence
London, EC4N 8AF United Kingdom
CultureHas Moved From The Margins to the Regulatory Frontline.
The FCA’s sharpened focus on non-financial misconduct, accountability, and Consumer Duty 2.0 is forcing firms to answer a harder question: Can you prove your culture not just describe it?
This year’s Conduct & Culture Roundtable, in partnership with Protecht, Elephant’s don’t Forget and DAC Beachcroft, brings together senior leaders, SMF holders, and culture champions* from across UK wealth management to explore what good really looks like now and what will be expected next.
This is not a theory-led conference.
A practical, peer-led roundtable under Chatham House Rule designed for firms that want culture to hold up under board challenge and FCA scrutiny.
What We’ll Discuss
1. From Statements to Evidence: Move beyond values on the wall and staff surveys. Learn what boards and regulators actually trust as evidence of culture and which metrics are quietly failing in 2026.
2. Consumer Duty in Practice: Consumer Duty isn’t a framework; it’s a cultural test. Hear how leading firms are embedding Duty into decision-making, behaviour, and outcomes, not just controls and MI.
3. Cultural Measurement: What Works (and What Doesn’t): Unpack the indicators that genuinely influence behaviour and governance and why static MI, vanity metrics, and annual surveys no longer provide assurance.
4. Non-Financial Misconduct: Situations & Scenarios: Through live case studies, examine how firms are identifying, escalating, and acting on non-financial misconduct — and which outcomes truly stand up to FCA scrutiny.
5. Future-Proofing Culture & Conduct: A forward-looking discussion on what boards and senior leaders need to do now to stay ahead of the next wave of regulatory and reputational risk.
The Take-away
You’ll leave with:
- A clearer view of what credible culture evidence looks like in 2026
- Practical approaches to measuring and governing culture
- Insight into how peers are handling grey-area conduct and misconduct
- A forward-looking perspective on board and SMF accountability
Who Should Attend
If you’re responsible for setting, challenging, or evidencing culture, this roundtable is for you.
- Board members, Chairs & NEDs
- CEOs and SMF holders
- Compliance, Risk & Financial Crime leaders
- HR, Culture & People leaders
- Conduct and Consumer Duty leads
*Attendance is open to senior leaders from PIMFA full member firms and FCA-regulated firms. To help maintain the integrity of the discussion, PIMFA may review registrations and reserves the right to decline attendance where the eligibility criteria are not met.
Why is this event different
✔️ Senior-only, invite-led audience
✔️ Real case studies, not hypotheticals
✔️ Open, Chatham House-style discussion
✔️ Practical insight you can take back to your board
✔️ Designed around what the FCA is really testing now
Angela Hayes
Adrian Harvey
Gary Lynham
David Speakman
DAC Beachcroft Group
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