Call of Duty: How putting customers front and centre will help industry innovate - Speech Summary
Download here a Speech Summary of The Financial Conduct Authority’s (FCA) Executive Director, Sheldon Mills (Consumers and Competition) speech on the Consumer Duty, 'Call of Duty: How putting customers front and centre will help industry innovate', focusing on innovation, the areas that will have the greatest impact on consumer outcomes and thanking firms for their efforts on compliance
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