Call of Duty: How putting customers front and centre will help industry innovate - Speech Summary
Download here a Speech Summary of The Financial Conduct Authority’s (FCA) Executive Director, Sheldon Mills (Consumers and Competition) speech on the Consumer Duty, 'Call of Duty: How putting customers front and centre will help industry innovate', focusing on innovation, the areas that will have the greatest impact on consumer outcomes and thanking firms for their efforts on compliance
You may also be interested in
Consumer Duty
Consumer Duty requires firms to act in the best interests of customers, ensuring fair outcomes and clear communication.
Join us for an engaging day of insights and networking at the PIMFA Regional Roadshow in Bristol. This event brings together industry experts and peers to explore the latest developments…
Free
Date & Time: 28th Apr 2026 (10:00) - 28th Apr 2026 (15:00)
CPD: 3
Location: Computershare
The purpose of the Regulatory Board Sub Committee is to advise PIMFA on all regulatory matters of significance to its...