PIMFA’s response to Guidance Consultation 20/3: Guidance for firms on the fair treatment of vulnerable customers
PIMFA’s response to FCA Guidance Consultation 20/3: Guidance for firms on the fair treatment of vulnerable customers: The current global pandemic has made vulnerable customer issues even more important but we would reiterate our previous request for the FCA, when producing its finalised guidance, to consider having additional annexes which provide sector specific guidance with additional and more detailed case studies and examples
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Customer Vulnerability
Where consumers may be more susceptible to harm, requiring firms to provide fair treatment, support, and tailored services.
The PIMFA Financial Crime Conference is returning for its 2026 edition – with the regulatory, governmental and technological approach to tackling financial crime evolving, PIMFA will be ready to update…
£275.00 – £590.00
Date & Time: 26th Feb 2026 (9:30) - 26th Feb 2026 (18:00)
CPD: 5
Location: Shoosmiths
The purpose of the Regulatory Board Sub Committee is to advise PIMFA on all regulatory matters of significance to its...