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PIMFA's Customer Vulnerability Learning Programme, led by the award-winning vulnerability training team at The Money Advice Trust …
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£1,799.00 – £2,300.00
Date & Time: 23rd Sep 2025 (9:30) - 18th Nov 2025 (12:30)
CPD: 18
Location: Virtual
Following from the HUGE success of the PIMFA Women’s Symposium 2025, we are delighted to announce details of the 2026 event. …
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£350.00 – £1,100.00
Date & Time: 19th May 2026 (8:00) - 20th May 2026 (17:00)
CPD: 18
Location: London excel
It’s too easy for PIMFA Member Firms to assume that their current suitability checks and approaches to assessing a client’s investment preferences will stand up to regulatory scrutiny through the lens of Consumer Duty. In a matter of months, the FCA requires you to be able to evidence that your firm is putting themselves ‘in the shoes of your customers’, acting in good faith, avoiding…
Date & Time: 02nd Nov 2023 (0:00 - 23:59)
Location: In Person
Register your interest now According to the Financial Conduct Authority, ‘senior jobs are still mostly for the boys’. And, whilst more regulated financial services firms are treating gender diversity as a business priority, the evidence on a sector level would suggest women still remain under-represented at senior management and leadership levels. As a leadership development program for women in finance and wealth, we directly…
£3,750.00 – £4,250.00
Date & Time: 06th Feb 2024 (0:00 - 23:59)
CPD: 12
Location: See description for details
The FCA expects your first Consumer Duty Board report to be ‘signed, sealed, and delivered’ in less than five months. At their peril, firms underestimate the time, process, and planning required to produce a Board-approved report by 31 July 2024. The stakes are high, and although there is a temptation to populate a template, your first Consumer Duty Board Report is a critical document that…
£400.00 – £500.00
Date & Time: 16th May 2024 (9:30 - 12:30)
CPD: 3
Location: In Person
The FCA review of Consumer Duty implementation within payment firms published in October 2024 found that just over half were satisfactory, while nearly half were categorised as needing "significant work" to meet the Duty's requirements. In yet another reminder, the FCA expects your firm to identify gaps in your compliance with the Duty and "act immediately, putting plans in place to address shortcomings." In this…
£400.00 – £500.00
Date & Time: 20th Nov 2024 (9:30 - 12:30)
CPD: 3
Location: In Person
Customer vulnerability is a complex area that PIMFA member firms must get right. Ultimately, it is about identifying customers with vulnerable characteristics and ensuring they consistently experience good outcomes. That’s not as easy as it sounds, especially when The FCA has made clear that it will apply a vulnerability lens to its ongoing supervisory and enforcement work. This live tutor-led training course delivered by vulnerability…
£350.00 – £450.00
Date & Time: 28th Jan 2025 (14:00 - 17:00)
CPD: 3
Location: In Person
Non-Financial Misconduct (NFM) is now a boardroom issue. Workplace behaviours such as harassment, bullying, discrimination and abuse are, in the eyes of the regulator, indicators of a poor workplace culture, lacking diversity and inclusion in your firm. High-profile cases from the past year and the recent FCA D&I Consultation Paper (CP23/20) underscore that non-financial misconduct poses a significant business risk that needs addressing. Whether certain…
£400.00 – £500.00
Date & Time: 29th Jan 2025 (10:00 - 12:00)
CPD: 2
Location: In Person