
PIMFA Compliance Conference 2025
London, EC2A 2EG United Kingdom
We are proud to announce that the PIMFA Compliance Conference 2025 will be taking place on September 25th 2025, in London AND online.
This event, now a regular fixture in the PIMFA calendar to highlight key issues raised across our working groups, is aimed at compliance professionals in the investment management and financial advice world. The event will bring together best in class sector speakers, and a high-level audience who can engage with the experts to facilitate fruitful discussions on the latest issues affecting our sector.
The agenda is currently under construction, but an indication of topics we are looking to explore are below:
– PIMFA review of the past year, and horizon scanning for the next
– The Regulator’s Perspective; key messages for PIMFA members from the FCA
– Hear from the Compliance Professionals – what is keeping them up at night?
– Connecting the dots on Cyber Security
– Operational Resilience – six months on, how are firms doing?
– Leveraging Artificial Intelligence to meet compliance challenges
– Ongoing Services Review; what it means for PIMFA members
– Consumer Duty; the landscape since implementation
– Customer Vulnerability; an update since publishing the guide
– The evolution of the ESG agenda
The Compliance Conference will be live-streamed on the day of the event and if joining virtually you will have the opportunity to ask questions live to speakers and panellists. Those attending in person will have the opportunity to network with fellow industry colleagues, speakers and sponsors. When booking your ticket please be sure to choose the correct option – IN-PERSON or VIRTUAL.
If you have any questions or have any interest in speaking or sponsoring this event please contact events@pimfa.co.uk to find out more.
Arrival & Registration
Welcome Remarks
Speakers
David Ostojitsch
David joined PIMFA in November 2022 as Government Relations and Policy Director. He is responsible for PIMFA’s relationships with governments and regulators and regulatory and supervisory policy.
Before joining PIMFA, David spent 16 years working across financial services change and policy, including four years as the Director of Technology and Operations at the Association of Financial Markets Europe (AFME). Earlier in his career, David worked at PwC in investment management and technology advisory.
Keynote: Key Messages for PIMFA Members
Speakers
Lucy Castledine
Lucy has worked at the FCA since 2008 across a variety of different roles.
The majority of her career has been spent in Supervision, but she also has extensive experience of designing and implementing policy, having overseen the implementation of the Mortgage Market Review and the overhaul of the financial promotions rules for high risk investments.
She also spent a year in Authorisations, as Head of Department for dual-regulated firms.
Keynote: Update from the Ombudsman
Presentation: Regulatory & Legal Update
Speakers
Clive Cunningham
Clive is a partner in HSFK’s Financial Services Regulatory advisory (non-contentious) team in London.
Clive specialises in financial services law and regulation. With over 30 years City experience, including time as a banking regulator with the Bank of England and in-house at Merrill Lynch (wealth management), Clive advises banks, investment managers, insurers, insurance brokers and other financial institutions on a wide range of regulatory and compliance matters. Areas of special sector expertise are banking, investment management and securities regulation; and governance.
Clive has been individually ranked in Legal 500 (Hall of Fame) and Chambers directories since 2007.
Comfort Break
Panel - Compliance Professionals; what is keeping you up at night?
Speakers
Alexandra Roberts
Alex joined PIMFA in June 2017 as a Policy Adviser, where she works on a wide range of regulatory matters, engaging with policy makers and the regulator to promote members’ interests.
She previously worked for the Association of Professional Financial Advisers (APFA) in the same capacity. APFA merged with the Wealth Management Association (WMA) to form PIMFA.
Alex has a legal background, having studied law at Cambridge University and was called to the Bar in 1997. She was a tenant at Lamb Chambers, Temple where she specialised in personal injury claims, contractual disputes and professional negligence. Alex has experience of advisory, drafting and court work including appearances in the Court of Appeal, the High Court and county courts.
Presentation - Cyber Security; connecting the dots
Panel - Operational Resilience - six months on, how are firms doing?
Speakers
Kevin Sloane
Kevin Sloane has worked in financial services for over 40 years. His areas of interest and expertise are wealth management operations and technology. Kevin is a Chartered Member of the Chartered Institute of Securities and Investment and is a member of the CISI’s Wealth Management Forum Committee.
Networking Lunch
Panel - Leveraging Artificial Intelligence to meet your compliance challenges
Speakers
Kevin Sloane
Kevin Sloane has worked in financial services for over 40 years. His areas of interest and expertise are wealth management operations and technology. Kevin is a Chartered Member of the Chartered Institute of Securities and Investment and is a member of the CISI’s Wealth Management Forum Committee.
Fireside chat – ESG Update
Speakers
Maja Erceg
Maja joined PIMFA as Senior Policy Adviser, EU and Government Affairs in November 2018. She is a former diplomat, public affairs and policy official with extensive experience of international, European and UK government and policy operations. At PIMFA, Maja is responsible for developing policy and implementing the associated advocacy work with key EU and UK institutions, including the European Commission, Parliament, and Council, HMG, and the FCA, on a range of European and UK legislative and regulatory issues.
Prior to PIMFA, Maja worked at the City of London Corporation as an European Policy and European Regulation Adviser, focusing on Brexit related issues and on strengthening the dialogue between the UK-based financial and professional services industry, the UK government, regulatory authorities, EU institutions and Member States. While in the diplomatic service, Maja worked on numerous policy initiatives, engagement strategies and advocacy efforts, including Croatia’s negotiations for membership of the EU and NATO.
Maja was educated at the University of Zagreb, Croatia.
Comfort Break
Panel – Ongoing Services
Speakers
Simon Harrington
Simon joined PIMFA in November 2017 as a Senior Policy Adviser with a focus on public policy and long term savings. He has previously worked at the National Employment Savings Trust (NEST) and the Treasury in a variety of roles working on a number of issues including automatic enrolment, pension freedoms and the UK’s response to the financial crisis.
Simon has a strong interest in long term savings issues with a particular focus on overcoming behavioural barriers and the support structures that can be put in place in order to help and encourage a thriving savings culture in the UK.
Presentation – Consumer Duty
Panel - Customer Vulnerability
Speakers
Alexandra Roberts
Alex joined PIMFA in June 2017 as a Policy Adviser, where she works on a wide range of regulatory matters, engaging with policy makers and the regulator to promote members’ interests.
She previously worked for the Association of Professional Financial Advisers (APFA) in the same capacity. APFA merged with the Wealth Management Association (WMA) to form PIMFA.
Alex has a legal background, having studied law at Cambridge University and was called to the Bar in 1997. She was a tenant at Lamb Chambers, Temple where she specialised in personal injury claims, contractual disputes and professional negligence. Alex has experience of advisory, drafting and court work including appearances in the Court of Appeal, the High Court and county courts.
Dr Christopher Fitch is Vulnerability Lead at the Money Advice Trust and a Research Fellow at the Personal Finance Research Centre (University of Bristol). Chris is a Fellow of the Royal Society for Public Health and has a PhD from the Institute of Psychiatry, Psychology, and Neuroscience at King’s College London. Since 2007, Chris has led a programme of guidance, research, training, and intervention on vulnerability. This programme has involved improving practice in more than 500 firms, over 60,000 staff, and across the financial and essential service sectors.
Chris has also co-created industry-wide tools for working with vulnerable customers such as TEXAS, IDEA, and BRUCE (see: www.vulnerability.training for resources), has co-founded award-winning Vulnerability Academies with UK Finance (for firms) and the UK Regulators’ Network (for regulators), and is also host of the long-running Vulnerability Matters podcast series (see: https://soundcloud.com/vulnerability-matters). Chris also undertook the first systematic UK large-scale research studies on the response of staff in debt collection firms to vulnerable consumers, and on consumer credit staff interactions with vulnerable customers.
Previously Chris was a Research Fellow and Head of Policy at the Royal College of Psychiatrists where he led research programmes and national mental health policy development. And prior to this a Researcher at Imperial College Medical School, Chris worked on international WHO and United Nations research studies and public health projects in the areas of drug injecting, sex work, and HIV and STD prevention.
Summary & Closing Remarks
Speakers
Alexandra Roberts
Alex joined PIMFA in June 2017 as a Policy Adviser, where she works on a wide range of regulatory matters, engaging with policy makers and the regulator to promote members’ interests.
She previously worked for the Association of Professional Financial Advisers (APFA) in the same capacity. APFA merged with the Wealth Management Association (WMA) to form PIMFA.
Alex has a legal background, having studied law at Cambridge University and was called to the Bar in 1997. She was a tenant at Lamb Chambers, Temple where she specialised in personal injury claims, contractual disputes and professional negligence. Alex has experience of advisory, drafting and court work including appearances in the Court of Appeal, the High Court and county courts.