The deadline for Consumer Duty compliance is fast approaching, and financial services organisations are working hard to ensure that they have the correct measures in place before 31st July 2023. But with so many complex and far reaching programmes in flight, designed to implement an array of process changes and outputs, it’s important to ask: How can you be sure that the customer outcomes resulting from your programme will genuinely meet the regulations? In this webinar, Beyond’s partners Matt Neill and Matt Beattie will explain how to: 1. Map project outputs against the Consumer Duty outcomes and cross cutting rules 2. Identify gaps and shortfalls, and prioritise how they can be addressed 3. Define the data and reporting you need to be able to fully evidence to the regulator your compliance against the new rules Beyond is a specialist consulting firm focused on helping operations, compliance and technology leaders deliver their most critical objectives, while providing them with the best possible experience. We operate exclusively within Financial Services, with expertise across banking, asset and wealth management, and insurance. Speakers Matt Beattie, Director at Beyond www.linkedin.com/in/matthew-beattie/ Matt has over a decade’s consultancy experience working with financial institutions to deliver global transformation programmes focused on optimising client facing operations and delivering regulatory change. Matt Neill, Director at Beyond www.linkedin.com/in/matthew-neill1/ Matt has over ten years’ consultancy experience helping financial services clients navigate the ever-changing client lifecycle management landscape, building a strategic function that sets them apart from others. To book click here Contact details: Robin Sapherson, Head of Marketing, Beyond robin.sapherson@beyondfs.co.uk +44 (0)7900 65 1972