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Starting our Consumer Duty Series with practical strategies for testing consumer outcomes. This session focuses on actionable approaches to ensure compliance with FCA requirements, helping firms demonstrate good outcomes and embed Consumer Duty into everyday practice.
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PIMFA’s Authentic Leadership Programme is designed to help financial services professionals lead with confidence, clarity, and purpose.
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Learn how to effectively collaborate with third-party providers under the FCA’s Consumer Duty. This session explores best practices for oversight, accountability, and data sharing to ensure good consumer outcomes across the value chain.
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This session will explore the FCA’s expectations around D&I, clarify the distinction between positive action and positive discrimination, and provide practical guidance for firms seeking to embed meaningful change.
This interactive course explores how Training & Competence frameworks align with the FCA’s Consumer Duty requirements. Gain practical guidance on embedding best practices, meeting regulatory expectations, and ensuring your teams deliver consistently high standards of advice and service."
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Join PwC experts for the third session in our Consumer Duty Series, focusing on how to build robust MI frameworks, reporting processes, and governance structures that demonstrate compliance and deliver good consumer outcomes. Learn practical steps to monitor, evidence, and embed Consumer Duty across your organisation.
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PIMFA Learning: Consumer Duty Series – Session 2: Engaging with Third Parties
PIMFA Live Online Learning: T&C under Consumer Duty: What You Need to Know