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X-WR-CALNAME:PIMFA - Building Personal Financial Futures
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X-WR-CALDESC:Events for PIMFA - Building Personal Financial Futures
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DTSTART;TZID=Europe/London:20230503T093000
DTEND;TZID=Europe/London:20230503T113000
DTSTAMP:20260503T151715
CREATED:20230328T175741Z
LAST-MODIFIED:20251120T133517Z
UID:268119-1683106200-1683113400@www.pimfa.co.uk
SUMMARY:PIMFA Learning: Consumer Duty Series - Session 1: Practical Strategies & Approaches For Testing Consumer Outcomes
DESCRIPTION:With fundamental regulatory change like the introduction of the Consumer Duty\, the problem for firms both large and small often isn’t with planning – many strategies are well developed – but with execution. The Consumer Duty series tackles the implementation of Consumer Duty head-on to provide PIMFA member firms with a well-structured approach for Project Leads\, Compliance & Risk Heads alongside Senior Managers to confidently meet the July deadline. \nYou will return from each of the three sessions with a set of tools and approaches you can use to: \n\n\n\nImprove your ability to organise\, manage\, and prioritise the key requirements of the Duty\nAnticipate and avoid pitfalls that could derail your project plan.\nRespond to FCA’s latest announcements and instructions.\nAddress your firm’s most critical Consumer Duty issues.\nFeedback and answers to your Consumer Duty execution challenges\n\n\n\nSession one: Practical Strategies & Approaches For Testing Consumer Outcomes  \nThe Duty requires firms to help customers achieve good outcomes\, and to report on this annually. Consequently\, firms must be able to measure if they are achieving good outcomes for their customers. \nIn part one of this three-part session series\, The Consumer Duty team at PwC will support you: \n\n\n\nAssess design considerations for testing each of the four outcomes;\nDecide what data will be required for monitoring and testing outcomes;\nDirect what actions may be required to remediate poor outcomes.\n\n\n\nBy the end of this session\, you will be able to: \n\n\n\nEnsure that your definition of what a good outcome against the expectations set out in the Consumer Duty stands up to regulatory scrutiny.\nEvidence that your firm can achieve good outcomes across each client touchpoint and to the standards set out in the cross-cutting rules.\nDevelop a proven approach to review and improve your existing outcome testing arrangements.\nCompare your firm’s approach to outcomes testing with your peers.\nGrasp how your firm can use outcome testing to reveal causality and highlight areas for improvement.\nLearn how to overcome the challenges of demonstrating compliance with the ‘consumer understanding’ outcome.\nInterpret the data you’ve gathered and recorded from your tests to evaluate performance and to inform recommendations.\n\n\n\nFormat and approach \nThis two-hour online session is an interactive learning experience that brings the research and experience of the PwC Wealth Management team together with senior managers who want to strengthen their firms’ approach to Consumer Duty implementation. In this online workshop\, you will be broken into smaller discussion groups to work through exercises\, discuss scenarios and collaborate with your peers on solutions to overcome even your most challenging execution obstacles.
URL:https://www.pimfa.co.uk/event/cdsession1/
CATEGORIES:Learning,Live Learning
ATTACH;FMTTYPE=image/jpeg:https://www.pimfa.co.uk/wp-content/uploads/2022/10/Sea-wave.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230517T130000
DTEND;TZID=Europe/London:20230517T140000
DTSTAMP:20260503T151715
CREATED:20230505T153625Z
LAST-MODIFIED:20251113T171950Z
UID:277445-1684328400-1684332000@www.pimfa.co.uk
SUMMARY:PIMFA Webinar: Authentic Leadership Programme 'Find out more' session May 2023
DESCRIPTION:The Authentic Leadership programme is PIMFA’s response to supporting women who face a unique set of challenges when progressing into senior leadership positions. \nOur research shows that women aiming to rise to leadership positions in wealth and finance still have to overcome a set of challenges\, including the Imposter Syndrome\, unconscious bias in the workplace\, a peer group that shrinks as they assume more senior roles. \nIn this session with Programme Lead\, Caroline Holt invites you to: \n• Find out if the programme is appropriate for you or your colleagues\n• Hear about women graduates who have completed the programme\n• Get your questions answered about the programme – what you will get from it\, how it all works\, the admission process and fees\n• Discover how this programme differs from other Women in Leadership programmes for women
URL:https://www.pimfa.co.uk/event/pimfa-webinar-authentic-leadership-programme-find-out-more-session-may-2023/
CATEGORIES:Learning,Webinars
ATTACH;FMTTYPE=image/png:https://www.pimfa.co.uk/wp-content/uploads/2023/03/Tree.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230523T093000
DTEND;TZID=Europe/London:20230523T113000
DTSTAMP:20260503T151715
CREATED:20230328T174756Z
LAST-MODIFIED:20251113T154818Z
UID:273411-1684834200-1684841400@www.pimfa.co.uk
SUMMARY:PIMFA Learning: Consumer Duty Series - Session 2: Engaging with Third Parties
DESCRIPTION:With fundamental regulatory change like the introduction of the Consumer Duty\, the problem for firms both large and small often isn’t with planning – many strategies are well developed – but with execution. The Consumer Duty series tackles the implementation of Consumer Duty head-on to provide PIMFA member firms with a well-structured approach for Project Leads\, Compliance & Risk Heads alongside Senior Managers to confidently meet the July deadline. \nYou will return from each of the three sessions with a set of tools and approaches you can use to: \n\n\n\nImprove your ability to organise\, manage\, and prioritise the key requirements of the Duty\nAnticipate and avoid pitfalls that could derail your project plan.\nRespond to FCA’s latest announcements and instructions.\nAddress your firm’s most critical Consumer Duty issues.\nFeedback and answers to your Consumer Duty execution challenges\n\n\n\nSession Two: Engaging with Third Parties \nPIMFA member firms are relying significantly on their third parties to transmit quality information\, particularly relating to the consumer support outcome.  Firms need to give detailed thought to the type\, timing and volume of information they need from their third-party service providers to test consumer outcomes. \nFurthermore\, manufacturers and distributors are required to share information required by each for monitoring outcomes. While augmentation of existing templates may be helpful\, these are unlikely to meet all firms’ requirements. \nThis session (that you can attend in person or online) will focus on: \n\n\n\nEngagement strategies with third-party suppliers to access information to monitor customer outcomes.\nThe additional information you may need to share between manufacturers and distributors\, and what is the most efficient way to achieve this.\n\n\n\nBy the end of this session\, you will be able to: \n\n\n\nKnow what’s an appropriate level of detail you will require from product providers.\nRecognise the pitfalls of relying on PROD and COLL for meeting the Consumer Duty Products and Services and Fair Value outcomes.\nLearn how large and small firms are effectively and efficiently gaining the information they need from their third-party suppliers.\nAddress information flow challenges\, exploring with peers how to optimise information flow between manufacturers and distributors.\n\n\n\nFormat and approach \nYou can choose to attend this two-hour session in person at the PwC London office or online. However you choose to participate\, this session is run as an interactive learning experience that brings the research and experience of the PwC Wealth Management team together with senior managers who want to strengthen their firms’ approach to Consumer Duty implementation. In this online workshop\, you will be broken into smaller discussion groups to work through exercises\, discuss scenarios and collaborate with your peers on solutions to overcome even your most challenging execution obstacles.
URL:https://www.pimfa.co.uk/event/cdsession2/
CATEGORIES:Learning,Live Learning
ATTACH;FMTTYPE=image/jpeg:https://www.pimfa.co.uk/wp-content/uploads/2022/10/Sea-wave.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230525T100000
DTEND;TZID=Europe/London:20230525T110000
DTSTAMP:20260503T151715
CREATED:20230331T090429Z
LAST-MODIFIED:20251113T171039Z
UID:273798-1685008800-1685012400@www.pimfa.co.uk
SUMMARY:PIMFA Webinar: Achieving positive cultural change and a competitive advantage: Part 1: the FCA’s approach to D&I and positive action vs positive discrimination
DESCRIPTION:The FCA is increasingly focusing on what financial services firms should be doing to promote diversity and inclusion (D&I). We will explore recent updates from the FCA and what we are expecting to see in 2023 and beyond. We will consider a range of measures to promote D&I\, referencing “real life” case studies\, and the fine line between lawful positive action and unlawful positive discrimination. \nThis webinar will help you understand: \n\nThe FCA’s current position on D&I and be prepared for what might be coming down the pipeline\nWhat steps you can take to promote D&I in your firm\, avoiding the costly pitfalls of positive discrimination
URL:https://www.pimfa.co.uk/event/pimfa-webinar-achieving-positive-cultural-change-and-a-competitive-advantage-part-1-the-fcas-approach-to-di-and-positive-action-vs-positive-discrimination/
CATEGORIES:Learning,Webinars
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230525T133000
DTEND;TZID=Europe/London:20230525T153000
DTSTAMP:20260503T151715
CREATED:20230307T093018Z
LAST-MODIFIED:20251120T133122Z
UID:268082-1685021400-1685028600@www.pimfa.co.uk
SUMMARY:PIMFA Live Online Learning: T&C under Consumer Duty: What You Need to Know
DESCRIPTION:To ensure your people are prepared to meet the ‘biggest regulatory overhaul in a decade’ PIMFA member firms would be advised to dust off and stress test their approach to Training and Competency (T&C) before the new Consumer Duty comes into force in July 2023. \nWhy is T&C so critical under the new Consumer Duty? \nTaking centre stage of your approach to Consumer Duty is your firm’s ability to practice and demonstrate to the FCA that all your people are aligned and focused on delivering and evidencing good customer outcomes against new and more stringent regulatory expectations. Your firm’s approach to T&C plays a critical role in showing\, not just telling the regulator that your advisor population is acting in good faith\, proactively avoiding foreseeable harm\, and supporting customers to pursue their financial objectives. \nIn this live\, interactive\, and practical training session\, delivered by a senior T&C practitioner we take HR\, L&D\, Operations\, Compliance\, and T&C professionals’ who are looking to: \n\nGet to grips with what good T&C looks like under the new Consumer Duty\nAdapt their approach to T&C against the expectations of the new Consumer Duty\nIdentify and close any T&C gaps or blind spots that might hamper their firm from achieving the outcomes that the FCA will be looking for under the new Consumer Duty\nAssure the board and senior executives that your firm’s approach to T&C meets the cross-cutting rules and the four outcomes before the July 2023 deadline\nFor additional guidance on how to conduct supervised T&C assessments under the new Consumer Duty\n\nBy the end of the session\, you’ll be able to: \n\nUpdate and reposition your approach to T&C appropriate to the new Consumer Duty\nAnalyse the changes that are needed to support a consumer outcome approach rather than one that is compliance driven\nConfidently answer challenges on how your T&C framework supports clients pursue their financial objectives\nDemonstrate to stakeholders including the board\, internal audit\, and the regulator how your approach to people competence and capability management achieves ‘good customer outcomes’.\n\n 
URL:https://www.pimfa.co.uk/event/pimfa-live-online-learning-tc-under-consumer-duty-what-you-need-to-know/
CATEGORIES:Learning,Live Learning
ATTACH;FMTTYPE=image/jpeg:https://www.pimfa.co.uk/wp-content/uploads/2023/02/pexels-victor-freitas-847485-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230530T093000
DTEND;TZID=Europe/London:20230530T113000
DTSTAMP:20260503T151715
CREATED:20230328T180244Z
LAST-MODIFIED:20251120T135751Z
UID:268128-1685439000-1685446200@www.pimfa.co.uk
SUMMARY:PIMFA Learning: PwC Consumer Duty Series- Session 3: MI\, reporting and governance
DESCRIPTION:With fundamental regulatory change like the introduction of the Consumer Duty\, the problem for firms both large and small often isn’t with planning – many strategies are well developed – but with execution. The Consumer Duty series tackles the implementation of Consumer Duty head-on to provide PIMFA member firms with a well-structured approach for Project Leads\, Compliance & Risk Heads alongside Senior Managers to confidently meet the July deadline. \nYou will return from each of the three sessions with a set of tools and approaches you can use to: \n\nImprove your ability to organise\, manage\, and prioritise the key requirements of the Duty\nAnticipate and avoid pitfalls that could derail your project plan.\nRespond to FCA’s latest announcements and instructions.\nAddress your firm’s most critical Consumer Duty issues.\nFeedback and answers to your Consumer Duty execution challenges\n\nThis workshop will focus on: \n\nHow firms can develop Consumer Duty MI\, reporting and governance that covers the appropriate products\, services\, touchpoints and customer types for their unique activities.\nHow the Board can demonstrate that making good outcomes for consumers is central to their firm’s culture\, strategy and business objectives.\n\nBy the end of this workshop\, you will: \n\nGet clarity on the different data to be collected across each of the key Consumer Duty outcomes\nIdentify and bridge gaps in your MI\nDevelop actionable and understandable MI\, that meets regulator expectations\nConsumer Duty obligations will require different data to be collected across each of the key Consumer Duty outcomes\nLearn\, from our own research\, how firms intend to use MI to evidence good consumer outcomes\nKnow how to join the data dots up between different areas of your business to form a coherent Board report\n\nFormat and approach \nThis two-hour online session is an interactive learning experience that brings the research and experience of the PwC Wealth Management team together with senior managers who want to strengthen their firms’ approach to Consumer Duty implementation. In this online workshop\, you will be broken into smaller discussion groups to work through exercises\, discuss scenarios and collaborate with your peers on solutions to overcome even your most challenging execution obstacles.
URL:https://www.pimfa.co.uk/event/cdsession3-2/
CATEGORIES:Learning,Live Learning
ATTACH;FMTTYPE=image/jpeg:https://www.pimfa.co.uk/wp-content/uploads/2022/10/freezydreamin-SV3V-D1G2q4-unsplash-scaled.jpg
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