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UID:265154-1680172200-1680175800@www.pimfa.co.uk
SUMMARY:PIMFA Webinar: Consumer Duty through a Training and Competence Lens
DESCRIPTION:Now that the FCA’s plans for the new Consumer Duty have started to sink in\, firms are now getting to grips with what they need to accomplish by July 31st. However\, whilst there is a lot of discussion about the new principle for business\, cross-cutting rules and new conduct rules\, there appears to be very little discussion at this stage about the over-arching role of “employee competence.” \nWould your organisation be confident to hand over their Training & Competence records to the regulator? If asked\, could your firm demonstrate the gap analysis and subsequent development plans for each new starter you’ve onboarded in the last few years? Would being asked to demonstrate “role relevant” training on conduct rules to staff make you start to feel a little uncomfortable? \nRegardless of whether you might answer Yes/No/Don’t know to any one of those questions\, we think your input and perspective would add value to our debate on the topic\, so\, join PIMFA and the Worksmart team to discuss: \n  \n\nThe regulators expectations\nThe implications of the new Conduct Rule 6\nWhat does good T&C look like under Consumer Duty?\nHow you can evidence\, measure\, and monitor the competence of the staff to deliver defined customer outcomes\nHow firms can your approach to T&C support Culture change in your firm\nHow RegTech can improve your approach to T&C
URL:https://www.pimfa.co.uk/event/pimfa-webinar-webinar-consumer-duty-through-a-training-and-competence-lens/
CATEGORIES:Learning,Webinars
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