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X-WR-CALDESC:Events for PIMFA - Building Personal Financial Futures
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DTSTART;TZID=Europe/London:20230523T093000
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DTSTAMP:20260424T002324
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UID:273411-1684834200-1684841400@www.pimfa.co.uk
SUMMARY:PIMFA Learning: Consumer Duty Series - Session 2: Engaging with Third Parties
DESCRIPTION:With fundamental regulatory change like the introduction of the Consumer Duty\, the problem for firms both large and small often isn’t with planning – many strategies are well developed – but with execution. The Consumer Duty series tackles the implementation of Consumer Duty head-on to provide PIMFA member firms with a well-structured approach for Project Leads\, Compliance & Risk Heads alongside Senior Managers to confidently meet the July deadline. \nYou will return from each of the three sessions with a set of tools and approaches you can use to: \n\n\n\nImprove your ability to organise\, manage\, and prioritise the key requirements of the Duty\nAnticipate and avoid pitfalls that could derail your project plan.\nRespond to FCA’s latest announcements and instructions.\nAddress your firm’s most critical Consumer Duty issues.\nFeedback and answers to your Consumer Duty execution challenges\n\n\n\nSession Two: Engaging with Third Parties \nPIMFA member firms are relying significantly on their third parties to transmit quality information\, particularly relating to the consumer support outcome.  Firms need to give detailed thought to the type\, timing and volume of information they need from their third-party service providers to test consumer outcomes. \nFurthermore\, manufacturers and distributors are required to share information required by each for monitoring outcomes. While augmentation of existing templates may be helpful\, these are unlikely to meet all firms’ requirements. \nThis session (that you can attend in person or online) will focus on: \n\n\n\nEngagement strategies with third-party suppliers to access information to monitor customer outcomes.\nThe additional information you may need to share between manufacturers and distributors\, and what is the most efficient way to achieve this.\n\n\n\nBy the end of this session\, you will be able to: \n\n\n\nKnow what’s an appropriate level of detail you will require from product providers.\nRecognise the pitfalls of relying on PROD and COLL for meeting the Consumer Duty Products and Services and Fair Value outcomes.\nLearn how large and small firms are effectively and efficiently gaining the information they need from their third-party suppliers.\nAddress information flow challenges\, exploring with peers how to optimise information flow between manufacturers and distributors.\n\n\n\nFormat and approach \nYou can choose to attend this two-hour session in person at the PwC London office or online. However you choose to participate\, this session is run as an interactive learning experience that brings the research and experience of the PwC Wealth Management team together with senior managers who want to strengthen their firms’ approach to Consumer Duty implementation. In this online workshop\, you will be broken into smaller discussion groups to work through exercises\, discuss scenarios and collaborate with your peers on solutions to overcome even your most challenging execution obstacles.
URL:https://www.pimfa.co.uk/event/cdsession2/
CATEGORIES:Learning,Live Learning
ATTACH;FMTTYPE=image/jpeg:https://www.pimfa.co.uk/wp-content/uploads/2022/10/Sea-wave.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230503T093000
DTEND;TZID=Europe/London:20230503T113000
DTSTAMP:20260424T002324
CREATED:20230328T175741Z
LAST-MODIFIED:20251120T133517Z
UID:268119-1683106200-1683113400@www.pimfa.co.uk
SUMMARY:PIMFA Learning: Consumer Duty Series - Session 1: Practical Strategies & Approaches For Testing Consumer Outcomes
DESCRIPTION:With fundamental regulatory change like the introduction of the Consumer Duty\, the problem for firms both large and small often isn’t with planning – many strategies are well developed – but with execution. The Consumer Duty series tackles the implementation of Consumer Duty head-on to provide PIMFA member firms with a well-structured approach for Project Leads\, Compliance & Risk Heads alongside Senior Managers to confidently meet the July deadline. \nYou will return from each of the three sessions with a set of tools and approaches you can use to: \n\n\n\nImprove your ability to organise\, manage\, and prioritise the key requirements of the Duty\nAnticipate and avoid pitfalls that could derail your project plan.\nRespond to FCA’s latest announcements and instructions.\nAddress your firm’s most critical Consumer Duty issues.\nFeedback and answers to your Consumer Duty execution challenges\n\n\n\nSession one: Practical Strategies & Approaches For Testing Consumer Outcomes  \nThe Duty requires firms to help customers achieve good outcomes\, and to report on this annually. Consequently\, firms must be able to measure if they are achieving good outcomes for their customers. \nIn part one of this three-part session series\, The Consumer Duty team at PwC will support you: \n\n\n\nAssess design considerations for testing each of the four outcomes;\nDecide what data will be required for monitoring and testing outcomes;\nDirect what actions may be required to remediate poor outcomes.\n\n\n\nBy the end of this session\, you will be able to: \n\n\n\nEnsure that your definition of what a good outcome against the expectations set out in the Consumer Duty stands up to regulatory scrutiny.\nEvidence that your firm can achieve good outcomes across each client touchpoint and to the standards set out in the cross-cutting rules.\nDevelop a proven approach to review and improve your existing outcome testing arrangements.\nCompare your firm’s approach to outcomes testing with your peers.\nGrasp how your firm can use outcome testing to reveal causality and highlight areas for improvement.\nLearn how to overcome the challenges of demonstrating compliance with the ‘consumer understanding’ outcome.\nInterpret the data you’ve gathered and recorded from your tests to evaluate performance and to inform recommendations.\n\n\n\nFormat and approach \nThis two-hour online session is an interactive learning experience that brings the research and experience of the PwC Wealth Management team together with senior managers who want to strengthen their firms’ approach to Consumer Duty implementation. In this online workshop\, you will be broken into smaller discussion groups to work through exercises\, discuss scenarios and collaborate with your peers on solutions to overcome even your most challenging execution obstacles.
URL:https://www.pimfa.co.uk/event/cdsession1/
CATEGORIES:Learning,Live Learning
ATTACH;FMTTYPE=image/jpeg:https://www.pimfa.co.uk/wp-content/uploads/2022/10/Sea-wave.jpg
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230427T093000
DTEND;TZID=Europe/London:20230427T123000
DTSTAMP:20260424T002324
CREATED:20230216T115733Z
LAST-MODIFIED:20251120T132313Z
UID:266117-1682587800-1682598600@www.pimfa.co.uk
SUMMARY:PIMFA Online Training Course: Meeting Your Clients ESG Needs under Consumer Duty – Principles and Practices Your Advisor Population Need To Know And Adopt
DESCRIPTION:It’s too easy for PIMFA Member Firms to assume that their current suitability checks and approach to assessing a client’s ESG preferences will stand up to regulatory scrutiny through the lens of Consumer Duty. \nIn less than seven months\, the FCA requires you to be able to evidence that your firm is putting themselves ‘in the shoes of your customers’\, acting in good faith\, avoiding causing foreseeable harm and enabling customers to achieve their financial objectives. \nSo how can your firm meet these exacting expectations by 31st July? \nThis CPD Accredited and CISI Endorsed course takes you step by step through a framework your firm can adopt to improve your approach to client suitability\, the critical component in your firm’s ability to meet the Duty’s two outcomes on customer support and consumer understanding. \nIn addition\, a follow-on coaching session with your trainers\, at no extra cost\, ensures your advisor population not only meets their regulatory obligations\, but have a playbook to develop a deeper\, closer relationship with their clients. \nIn this live\, interactive\, tutor lead online training course\, we take you through how you can: \n\n\n\nUpdate your current approach to suitability to align with the new Consumer Duty before the 31st July.\nCascade to your advisor population a proven\, best practice approach to improve how they assess their ESG client preferences.\nDeploy ‘ready to use’ approaches your advisors and wealth managers can immediately use to evidence a clearer and higher standard of care to the regulator\, while meeting client needs and expectations.\nAchieve genuine competitive advantage in client experience giving you the tools and support you need to build the capabilities of your client facing teams.\nLeverage Consumer Duty as a catalyst for commercial growth based on growing a values based purpose driven wealth management business.\n\n\n\nPost course coaching \nA highlight of this training course is the inclusion of one-to-one coaching to support you implement key learnings of this training course within your firm. Alongside your coach\, you will discuss your action plan for executing your newly learnt approaches and how to overcome expected or unexpected execution obstacles. \nWho should attend? \nHeads of Sales who\, looking to build and maintain a strong sales pipeline\, want their team to develop a deeper level of engagement\, based on their values with both prospects and existing clients. \nTraining & Competency Supervisors who want to provide the highest levels of training and competence of their financial advisors\, wealth managers or financial planners. \nCompliance Heads and Senior Management who want: \n\n\n\nAdopt a best-in-class approach to customer verified outcomes adopted and embedded across all their intermediaries.\nTo put in place the essential ingredients support commercial growth.\n\n\n\n  \n  \n If you are a Philantrophy Impact member\, please email learning@pimfa.co.uk to receive your discount code for tickets \n 
URL:https://www.pimfa.co.uk/event/pimfa-online-training-course-meeting-your-clients-esg-needs-under-consumer-duty-principles-and-practices-your-advisor-population-need-to-know-and-adopt/
CATEGORIES:Learning,Live Learning
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