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A few weeks ago the FCA issued a reminder to authorised firms that they need to start preparing to be ready for the new regime coming into effect on 9 December 2019. The aim of SM&CR, the regulator says, is to ‘establish healthy cultures and effective governance in firms by encouraging greater individual accountability and establishing a new standard of personal conduct’.

Increasingly the regulator is looking beyond accountability and is now focusing on leadership skills as a way of assessing Senior Manager performance. This includes the way leaders build a culture of aspiration and diligence, rather than one of fear and paralysis in order to foster the right conduct by employees throughout the firm.

In this FREE 60 minute webinar we discuss with conduct experts Roger Miles and Patrick Butler:

• The critical role of leadership in improving conduct and changing culture

• Defining what ‘good’ culture and conduct look like from the regulator’s perspective

• Identifying both positive and negative conduct and culture indicators in your firm

• How your firm can measure culture and report it

• How your firm can turn SM&CR into a source of competitive advantage and sustained profitability

Book your FREE place here


Dr. Roger Miles
UK Finance Conduct, Risk & Culture Academy
Patrick Butler
UK Finance Conduct, Risk & Culture Academy


21st May
12:00 - 13:00
Event Category:


CPD Hours